About the Role

You'll build and operate Photon's Mac fleet and the data center infrastructure that powers it. This role sits at the intersection of macOS systems engineering, fleet management, and physical infrastructure—you'll own everything from machine provisioning and monitoring to networking and hardware lifecycle management. This work is foundational to how Photon's AI infrastructure operates at scale.

What You'll Do

• Design and expand the Mac fleet with thoughtful decisions about hardware, capacity, reliability, and operational efficiency.
• Build management agents, internal tools, and automation for provisioning, configuration, deployments, health checks, and remote recovery.
• Develop reliable workflows for device enrollment, MDM, configuration profiles, security policies, and macOS updates.
• Plan and operate data center infrastructure including rack layouts, cabling, switching, routing, network segmentation, power distribution, UPS systems, and cooling.
• Diagnose and fix problems across macOS system services, permissions, networking, application behavior, and hardware.
• Improve monitoring, incident response, recovery procedures, and documentation to make operations more reliable as the infrastructure grows.

What We're Looking For

• Deep understanding of macOS architecture, system administration, and troubleshooting (launchd, system services, permissions, diagnostic tools).
• Experience building and debugging software in C, Swift, and Objective-C.
• Hands-on experience with MDM, Apple Business Manager, automated device enrollment, and configuration profiles.
• Experience designing or operating data center infrastructure (networking, power distribution, cooling, hardware lifecycle management).
• Understanding of fleet-scale challenges: configuration drift, staged updates, failure isolation, remote recovery, and capacity planning.
• Strong automation skills and judgment to turn recurring operational work into reliable software.
• Comfort moving between writing code, diagnosing network issues, and working directly with hardware.
• Production Mac fleet operations, macOS management agent development, or infrastructure design experience is especially valuable.

Location

On-site in San Francisco, CA.